#slo
grep -l "slo" /portfolio/* · 4 entriesWhat happens when the error budget runs out
SLOs and error budgets only change behaviour if something happens when the budget is gone. A written policy, agreed in advance, made that decision easy.
1 min readHolding SLOs across 116 services without paging everyone
Owning SLOs, error budgets and burn-rate alerting across 116+ production services, and why burn rate beat thresholds for deciding when to wake someone.
1 min readA weekly operating review people actually attend
Running weekly operating reviews on live production. The agenda that kept it short, useful and attended, and the numbers prepared before anyone joined.
Standing up an SRE practice inside a global fintech
Design authority for SRE patterns and practices, change-management lead for the transformation, and weekly operating reviews of SLAs on live production.
1 min read