#runbooks
grep -l "runbooks" /portfolio/* · 2 entriesAn alert can't page until it has an owner and a runbook
Anyone could add an alert that paged on-call. A simple admission rule (owner, runbook, action) stopped the noise at the door.
One typo, a whole region
What I took from the February 2017 S3 outage: a routine command with one wrong input, and the guardrails that should sit around every runbook command.
1 min read