#change-management
grep -l "change-management" /portfolio/* · 3 entriesA change board that approved everything
Every change went to the same weekly board, and the board approved nearly all of them. Tiering changes by risk let the board spend its time on the risky ones.
1 min readStanding up an SRE practice inside a global fintech
Design authority for SRE patterns and practices, change-management lead for the transformation, and weekly operating reviews of SLAs on live production.
1 min readThe change that wasn't in the ticket
A server started failing after a quiet weekend. Nothing was in the change log, but the file system remembered what had changed.