#early-career
grep -l "early-career" /portfolio/* · 2 entries"The internet is down" tickets that were really DNS
Half the connectivity tickets I took said the internet was down. Most of the time the line was fine and name resolution wasn't.
1 min readThe database that fell over at 9am every day
My first infrastructure job. A client's system went down at the same time most mornings, and chasing the bottleneck live cut their downtime by 83%.
1 min read